Frequently asked questions
I’ve found the sneakers I want but can’t select my size
Our stock changes all of the time which means that sizes come and go. Because our sneakers are not always available from standard retailers they are usually in limited quantity however if you are desperate for a certain pair and cannot source them yourself just give us a shout and we will try to for you.
Can you give me more information about the sneakers?
Of course! Either send us an email or give us a shout and we will do our best to get you what information you need.
Has my order been sent yet ?
We aim to send your order within 2 business working days by Royal Mail signed for. If you would like your sneakers sooner then please contact us for delivery prices.
What is your returns policy?
What payment methods do you accept?
We also accept PayPal as well as other payment methods.
If it is easiest for you to send payment by bank transfer, postal order or cheque then this can be arranged upon request.
Are your sneakers genuine?
We can guarantee that all of the sneakers we sell are 100% authentic and approved by key members of staff. If you would like any extra information or more photos then just get in touch and we would be happy to help.
Can I cancel my order?
No problem, if you change your mind you can contact us within a period of 24 hours from when your order has been placed in order to cancel your purchase.
Delivery - How much is it and how long does it take?
Rest of the World £30.00 DHL Express Tracked & Signed (3 -7 working days)